Delivery
The software product documentation, input data examples, free "Mini" editions of programs and add-ins can be downloaded directly from the website.
After purchasing a paid software product, we will send within no more than two business days a link to download the program distribution and installation instructions to the email specified during payment.
Refund
Our software have fully functional "Mini" editions , limited only by the number of processed objects in input data. Before purchasing, please use these editions of the programs to study the capabilities and operating procedures.
We will not issue refunds if the software does not meet your expectations.
We will consider the return request within 10 days from the date of purchase. A refund will be made if any significant deficiencies in the software are identified, and these deficiencies cannot be corrected within a reasonable time through technical support of the software product.
Privacy policy
We collect and keep your email adress to process your oreders and to sent to you products that you buy.
We do not transmit any collected data to third parties.
Card network policies
For payments and card processing we use Stripe.com service. Stripe Shop Terms of Use are available at https://stripe.com/legal/stripe-shop
Customer service contact information
For sales and technical support enquiries please email to support@natomaseng.com